Vynamic Smart Vision | Shrink Reduction addresses the prevention of fraud at self-service checkouts as well as the detection of conscious and unconscious operating errors. A camera observes the scanning area around the system and with the help of artificial intelligence. It is recognized whether the customer moved an item past the scanner without scanning it, whether another item was scanned, whether two items were held in front of each other, or whether the customer walks away from the self-checkout without paying for their transaction.

If an incorrect operation is detected during the video analysis, the customer can be informed directly via a message on the self-service checkout that an item was not recorded correctly. Similarly, employees are notified of the incorrect operation with the help of the intelligent assistant. Thanks to fast, real-time analysis, retailers can make data- and fact-based decisions, securing their sales and preventing losses at the self-checkout.

Diebold Nixdorf
www.dieboldnixdorf.com